NCH Differences: Honed With a Keen Focus on Coupon Settlement Services
At NCH, our first priority is to help retailers and manufacturers protect their money as it flows through the redemption lifecycle. While others may dilute their expertise and diversify their investments into broad business ventures, NCH has chosen to remain focused on what it does best. As we have continuously built upon our expertise and enhanced our capabilities, we have never lost sight of our primary responsibility of helping retailers and manufacturers efficiently manage and control the complexities of the coupon settlement process.
Our fully integrated solution is designed to help clients more effectively manage the risks and costs associated with the settlement of all types of coupons, both paper and digital. That means NCH is best equipped to eliminate waste and make more promotional dollars available for the benefit of both trading partners.
We realize that our approach is not the only one...but we're confident that it's the best one.
Instead of recommending shortcuts that only produce nominal, short-term benefits, we offer truly sustainable solutions that help clients effectively address their most pressing challenges. Instead of recommending an adversarial approach that puts trading partners at odds with one another, we offer a broader, more balanced perspective that helps create business success for both trading partners.
To provide our retailer and manufacturer clients with greater value in coupon settlement solutions, we are committed to outstanding performance in four critical areas:
- Proven Financial Controls provide assurance that NCH is handling your promotional dollars with the highest degree of care and integrity.
- Expert Loss Prevention empowers retailers and manufacturers to protect themselves against coupon fraud and enforce high standards of control within their coupon redemption programs.
- Comprehensive Information Management Tools, such as LAUNCH and BENCHMARK, deliver the information that clients need to stay informed and stay in control of what happens to their money.
- Our Experienced and Consultative Team helps clients look beyond mere symptoms to diagnose and treat the root causes of their biggest coupon redemption challenges.
Through outstanding performance in these four areas, NCH has earned the loyalty of many of the world's leading retailers and manufacturers as their coupon agent of choice. Today, we are the U.S. market share leader in both retailer coupon clearing and manufacturer redemption services, and we hold the market-leading position in every country in which we operate.
What Customers Are Saying About NCH:
"...they are seen as the good guys in the industry."
"I was impressed by how much more the NCH customers knew about their own businesses and the industry in general."
"It’s important that we have good relationships with our manufacturers... The level of service that NCH provides shows to us that they care how we do our business. It’s very important.”
"With NCH... I don’t get angry calls from manufacturers anymore... I think it is just more fair overall.”
"It is great when we are working with retailers that also work with NCH. When both the retailer and we are using NCH it is cost effective."