Retailer Support Center

As an agent for many of the world's leading manufacturers, NCH is committed to issuing prompt and accurate payments to retailers for all legitimate coupon submissions.

Our Retailer Support Center has been developed as a resource for you - the retailer. Whether you submit coupons directly to NCH manufacturers, or you work through a retailer clearinghouse, this is the place to get answers about the payment process.

How to Submit Coupons is a step-by-step guide for retailers that submit coupons directly to NCH manufacturers.

Tax Identification Forms allow coupon submitters to supply their Federal Tax Identification Numbers, which must be on record to receive payments directly from NCH.

Clearinghouse Newsletter delivers the latest information about changes within the NCH manufacturer community, so you can stay up-to-date about how and where to redeem your coupons.

Offer Notification Report provides useful and actionable information regarding coupon offers with inaccurate company prefixes, family codes, and/or expiration dates.

Payment Reconciliation can help you better understand and reconcile the coupon-related payments that you receive from NCH manufacturers.

Payment Adjustments provides answers to commonly asked questions about why payment adjustments occur and what you can do to avoid them.

Manufacturer Redemption Policies show you the legal terms and conditions under which manufacturers will reimburse retailers for coupon submissions.

Submit an Inquiry is the place to go for online support from NCH's Retailer Support Team.