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To learn more about the measurable benefits that NCH’s quality processing and strong controls can provide for your company, call us today at 847.317.5500 or click the link below to:

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Strong Controls That Provide Peace of Mind

In many ways, your coupon redemption agent functions much like a bank, looking after billions of dollars in promotional funds that are in constant motion, moving between you and your trading partners and various intermediaries such as clearinghouses, wholesalers, associations and brokers that provide coupon services to retailers.

But, unlike the banking business, there are no regulatory bodies dedicated to keeping an eye on the coupon industry. As such, it’s imperative to make sure you’re choosing a redemption agent that can be trusted to handle your money with care and integrity.

That’s why NCH’s custom-built facilities in Mexico are owned and operated directly by the company and staffed by specially trained NCH employees. We’ve invested in a syndicated coupon processing system with state-of-the-art scanning technologies that provide for the accuracy, traceability and volume adaptability that are required when so much money is at stake. It’s the foundation of our strong financial controls.

At NCH, we don’t merely say we have excellent financial controls. We prove it.
  • NCH offers a proven track record of operating with fiscal and ethical integrity in all that we do.

  • NCH provides every client with a comprehensive audit trail and complete visibility into our process, so they can monitor each transaction throughout its entire lifecycle – from the time coupons are received by NCH until final payments clear the bank.

  • We maintain tight quality and security procedures in each of our Mexico processing facilities, including controlled access to our on-site storage and destruction area, remote monitoring, database controls, detailed QC audits, random searches and policies prohibiting employees from bringing personal items into or out of the production area.

  • We annually put over 200 controls through a rigorous independent examination by a Big Four accounting firm. This comprehensive testing produces a SOC 1 Type 2 report covering our entire coupon processing system in Mexico (all locations), including data capture, billing, security, information systems and contingency controls.

You should never have doubts about how your coupon investment is being handled. NCH’s financial controls provide the assurance you deserve.